Congratulations on your purchase! Blush products are designed with durability, safety and reliability in mind. However, sometimes things can go wrong. If this happens we are here to make things right. Our limited warranty protects your investment.
Please note: On all qualified products, this warranty is valid for a one-time replacement or repair of the original product purchased with the same value. However, misuse, improper storage or attempted repair, and no RMA# will void your warranty. Water damage caused by improperly sealing battery compartment is not a valid warranty claim.
Product lines and the warranty period it offers:
- Hot Chocolates (for electric items)
- Temptasia (for pumps)
- Play With Me
- Au Naturel
- Naturally Yours
- Red Devil
- Stay Hard
- X5 Plus
- X5 Men
A: Check batteries. Check battery polarity. Most times. If the polarity is reversed product will either not work or will vibrate very weakly and will only vibrate with 1 speed. Alkaline batteries are highly recommended for maximum performance. Be sure contacts are not wet and/or corroded or loose. Be sure battery, cap/cover [if any] is closed tightly [note: for people that possess superhuman strength. Take it easy!]
A: Depending on your claim, please allow up to 3 weeks time from when your package arrives to our facility.
contact us. Any attempts to contact company in any other way [calling company, emailing to any other email address] will not resolve your warranty issues. Our warranty department is here to help you and will do our best to make sure you are happy.